The following forms a legal agreement between you and Lucky Star Japanese Auto Parts the owner and operator of luckystar-autoparts.com ("Lucky Star").

If you do not agree to the terms mentioned in this page please do not make any purchases from Lucky Star or return the unused product to place of purchase in accordance with the time period allowed for return.

General Services Policy

• Lucky Star will provide a long block assembly which includes: short block assembly, head or heads, oil pump, engine gasket set, motor oil and filter. Parts used in the remanufacture of the long block assembly may be new, used or reconditioned as deemed by the remanufacturer and/ or Lucky Star. Remanufactured long block assemblies do not include: oil pan, valve covers, carburetor, fuel injection, turbo chargers, computers, external pumps, belts, hoses, ignition parts, sensors, cooling system parts, transmission parts, intake, radiator, manifolds, electrical systems
  or any other parts not included in the definition of the long block assembly above. At Lucky Star's option engines may be subcontracted out, purchased from approved suppliers, or remanufactured on site.
• Lucky Star cannot determine the extent of damaged external or internal parts of the engine without removing or dismantling it. Therefore, if after such inspection there is, in Lucky Star's judgment, one or more parts defective to such a degree that could or would adversely affect the performance of the engine repair, Lucky Star shall not continue work until the consumer is notified.
• Replacement engines provided by Lucky Star are based on the longblock exchange in the customer’s vehicle being a rebuildable engine. Long block assembly in exchange must be rebuildable; or/acceptable to Lucky Star or a core charge will be applied depending on year, make, and model. Each block, cylinder head, or crankshaft, which is not acceptable, will not be credited for exchange… exchange is based on the engine core removed from the vehicle.
• Lucky Star will not be liable for damage to any part or parts that may occur while removing or dismantling the engine.
• If needed repairs are declined by the consumer, a schedule of charges will be applied as follows:
  • Tow truck service- $115.00 or more based on distance and vehicles type.
  • Removing and dismantling the engine and inspection-$700.00 most vehicles. (The engine will not be re-assembled).
  • Cost of the engine plus shipping (where applicable) regarding custom build, used engines, or special ordered parts.
  • Cores will not be returned on custom builds, however the customer may purchase the custom remanufactured engine without installation.
  • Environmental waste removal charges are non-refundable.
  • $35.00 storage charge will be applied to the customer each day vehicle was in the shop.
  • 20% Restocking fee where applicable.
• The “estimated” time to complete repairs is 5-10 business days (Monday-Friday), custom engines and some import engines may take longer.
• Lack of parts availability or parts approval delays may extend the time required to complete repairs. Availability of rebuildable cores, shipping delays, strikes, acts of God (fire, flood, etc) or war may extend completion time.
• Lucky Star does not provide loaner or rental cars.
• A minimum fee of $120.00 will be applied to work orders in which the air condition system must be disconnected and recharged (vehicles with dual units will require an additional charge).
• All repair work will be payable in cash, credit card (MasterCard, Visa, Discover) Certified Cashier checks, or bonded bank check. ONLY CERTIFIED FUNDS ARE ACCEPTED FOR FINAL PAYMENT. We reserve the right to require cash payment at any time.
• Five (5) days after notification by Lucky Star to the consumer of completed repairs or five (5) days after the consumer instructs Lucky Star to discontinue repairs there will be a minimum $115.00 tow fee and a daily storage fee of $35.00 per day applied until such time vehicle is removed from Lucky Star premises.
• Vehicle must be claimed within thirty (30) days from the first day of storage. If not, a Mechanic’s Lien will be filed and the vehicle will be disposed of.
• Lucky Star will not be liable for damage, theft, or vandalism of a vehicle, inclusive, but not limited to:
  • If left with Lucky Star for more than two (2) days after consumer has been notified by Lucky Star that repairs are completed or denied.
  • If vehicle is left in a unsecured parking lot at customers request.
  • If vehicle is left outside by the customer and/or Lucky Star does not have customers keys.
  • Stereo’s, alarms, after market rims, box speakers, TV’s, VCR’s, GPS units or DVD players.
  • Any kind of valuable good(s) which was left in the car intentionally or unintentionally
• When performing work on customer vehicles equipped with computer (s), carburetor, fuel injection, or turbo charger, Lucky Star will assume no responsibility for the function or malfunction of such components, or damage to the engine supplied by Lucky Star resulting from such component failure.
• An environmental fee of $49.95 will be applied to each work order where oil, antifreeze, or oil filters result in waste by-products.
• Phone quotes on remanufactured engines are estimates only, not “turn key prices” and do not include roller lifters, sales tax, other fees or parts that may be needed to complete repairs. Estimates include the long block assembly (see above) a tune- up kit with spark plugs, thermostat, spark plug wires (up to a $30.00Value), motor oil and filter, and air filter.
• Lucky Star is not responsible for the repair of pre-existing electrical problems, turbos, superchargers, inoperable gauges, or fueling problems.
• At Lucky Star's option one or more deposit payments may be required to start or continue requested repairs.
• Lucky Star does not do engine diagnostics,(prior to installation), to determine if an engine needs replacing. The decision to replace an engine is therefore made entirely by the customer.
• A fee will be applied by Lucky Star to the customer when a vehicle is recieved by Lucky Star in a disassembled state.
• The customer acknowledges that only those conditions and warranties provided by Lucky Star and signed by himself/herself are to be applied. No Lucky Star employee is authorized to change, alter or modify Lucky Star's conditions or warranties. No other expressed or implied conditions or
  warranties apply or accepted by Lucky Star.